Initial Consultation
Appointments - We strongly recommend making appointments with a sales representative before visiting our showroom/yard. While walk-ins are always welcome, appointments will significantly decrease your wait time.
Color Guides - Bring any cabinet doors, paint chips, or other color guides to help with your selection of our materials.
Blueprints/Plans - To help us give you an accurate quote, please bring all drawings and/or plans so we can discuss any special details of your project.
Project Quotes - We will fax, email or call you with a final project quote within 24 hours. Quotes include material, templating, fabrication, installation and a lifetime warranty.
Stone Selection
Materials - Natural Stone : granite, marble, limestone, onyx, quartzite, travertine, and soapstone. Quartz (man made stone) Caesarstone, Chroma, Silestone and pental
Services - lifetime warranty, edge details, surface finishes, cut-outs, explanation of the differences between types of natural stone and product extras.
Inventory - Our inventory includes many different colors, types, and thicknesses of natural stone. If we do not have the material to satisfy your project you will be directed to our suppliers that have an endless amount of choices.
Finalizing the Project
Contracts - After material selection, special project details will be finalized (e.g. edge detail, cut-outs, custom finishes, etc.) and a contract will be created.
Deposits - Once a contract is signed, a 50% deposit of the final bill is required. The remaining balance is due upon delivery/installation.
Templating Appointments - With the initial deposit transaction, clients are given an appointment for templating and an appointment for installation.
Installation
Installation - Installation occurs approximately 2-3 weeks from the day of templating. Lack of information in the job file can delay this schedule.
Requirements - By the day of templating, all appliances (stoves, etc.) must be in place and hardware (sinks, faucets, soap and/or hot water dispensers, cook-tops, vents, etc.) must be on site. All farm sinks and/or cast-iron sinks must be installed in the cabinetry. All base cabinets must be fully installed. It will be the responsibility of the client to obtain a plumber for all hook ups after installation.